Applying to review fire alarm charges

If you believe you have been charged for an unwanted false alarm that is unfair or beyond your control, you can apply to the CFS for consideration of a review of the unwanted alarm charge using the Application to Review CFS Charges.

For us to assess your application you must:

  • lodge an application within 30 days of the invoice date
  • include the reasons for CFS to review the charge
  • tell us what actions you have taken to ensure that false alarms will not happen again - please include evidence such as an invoice from your alarm maintenance company
  • attach a copy of our invoice(s).

We will assess your application and notify you of the outcome within 10 working days. We may contact you to seek further information to support your reasons.

Send all documentation to:

Corporate and Business Services
SA Country Fire Service
GPO Box 2468
ADELAIDE SA 5001

Email: cfs.charges@eso.sa.gov.au