Fires can threaten suddenly and without warning. Be prepared to enact your Bushfire Survival Plan without receiving any emergency warning.
The CFS cannot guarantee a fire truck will be there to protect your property so you need to:
- Know what the bushfire dangers are for your area
- On a daily basis, know the Fire Danger Rating for your area and what you need to do
- Act decisively the moment you know there is danger
- Watch for signs of fire, especially smoke and flames
- Put your Bushfire Survival Plan into action (avoid a 'wait and see' response)
Look and listen for information on television, radio, internet, mobile phones and by speaking with neighbours.
- CFS website www.cfs.sa.gov.au
- Bushfire Information Hotline 1300 362 361
- the Alert SA App
- CFS on social media
- On local ABC radio, FIVEaa, or one of our other Emergency Broadcast Partners
- Alert SA
Do not rely on a single source for emergency warning information.
Bushfire Information Hotline : 1300 362 361 (TTY 133 677)
The CFS Bushfire Information Hotline is a source of information that is made available by the SA Country Fire Service to the community.
Information available on the Bushfire Hotline includes Fire Danger Ratings, Fire Restrictions, Fire Bans, Fire Regulation Information, Incident Information and information relating to Bushfire Survival during bushfires.
Members of the public can listen to a recorded message about Fire Restrictions or Incidents and then speak to an operator for further information if required.
- Incident Information will be provided as it becomes available from the fireground.
- No additional information is available until fire crews arrive at the incidents.
- The public is advised that calling the Bushfire Hotline as a siren is sounding will not provide you with any further information, as it will not be available at this time.
The Bushfire Hotline is answered by the Metropolitan Fire Service Call Centre and is activated at the SA Country Fire Service Headquarters when a significant incident is occurring.
When the Bushfire Hotline is activated at CFS Headquarters the Hotline is staffed by SA Fire and Emergency Services Commission (SAFECOM) and volunteers in the CFS State Operations Support Brigade.
Watch and Act and Emergency Warnings
The Police and Emergency Services are committed to providing timely and accurate information to the community during emergencies - including bushfires.
To achieve this, South Australia has adopted the National Framework for Advice and Warnings to the Community. The new system has been developed to alert the community to bushfires and to provide advice on what to do when threatened by a bushfire.
The system is based on three types of alert messages, distributed by multiple means of communication:
- EMERGENCY WARNING - You are in danger and you need to take action immediately. You will be impacted by fire. This message will usually be preceded by the Standard Emergency Warning Signal (SEWS).
- WATCH & ACT - A fire is approaching you, conditions are changing; you need to take action now to protect your life and your family.
- ADVICE - A fire has started - there is no immediate danger; general information to keep you up to date with developments.
Bushfire Watch & Act Messages will be issued when there is a potential threat to public safety in the immediate area of a bushfire.
Bushfire Emergency Warning Messages will be issued when a bushfire burning out of control under very high to catastrophic weather conditions requires an immediate response from the public to ensure their safety and survival. Bushfire Emergency Warning messages will be preceded by a distinctive siren-like sound of SEWS.
Bushfire Watch & Act and Bushfire Emergency Warning Messages will be issued via multiple media communication channels including local ABC AM and FIVEaa radio stations.
Emergency Warning and Watch & Act Messages are likely to include the following information:
- The location of the fire;
- Where it is expected to move next;
- The risks faced by people in the area;
- What the public is advised to do about those risks;
- Where the public can find additional information.
While the Police and Emergency Services will provide as much information as possible during a bushfire, it must be remembered that all people have a responsibility to ensure they are adequately prepared for bushfires and know what to do.
For emergency warnings and alerts, tune into one of our Emergency Broadcast Partners
ABC Local Radio,* FIVEaa Radio, Sky News Television, Commercial Radio Australia
(*ABC is the official Emergency Broadcaster ,and local ABC radio stations nationwide broadcast the emergency warnings and alerts relevant to their area)
For a full list of our Emergency Broadcast Partners, download the factsheet
Please note: It is a good idea to keep a battery powered or wind-up torch and radio at all times in case the power fails during an emergency. Test the batteries regularly.
Local ABC Radio frequencies
The following South Australian ABC frequencies may broadcast emergency warnings:
- Adelaide 891 AM
- Andamooka 105.9 FM
- Broken Hill 999 AM
- Coober Pedy 106.1 FM
- Glendambo 106.1 FM
- Leigh Creek 99.3 FM/1602 AM
- Marree 105.7 FM
- Mintabie 88.7 FM
- Moomba 106.1 FM
- Mount Gambier 1476 AM
- Naracoorte 1161 AM
- Oodnadatta 95.3 FM
- Port Lincoln 1485 AM
- Port Pirie 639 AM
- Renmark/Loxton 1062 AM
- Roxby Downs 102.7 FM
- Streaky Bay 693 AM
- Todmorden 106.1 FM
- Woomera 1584 AM
- Yalata 105.9 FM
* Frequency information accurate as at October 2009. Broadcast areas are indicative only and reception depends on weather and local geographical conditions. www.abc.net.au/local
CFS Online updates
The CFS website is a great resource for finding out what's happening in your area, and general bushfire survival information. The home page lists incidents during the Fire Danger Season, and you can even find out if there are prescribed burns in your area. You can also subscribe to our RSS feeds to automatically receive updates.
The CFS has an great social media presence, including Twitter feeds and Facebook pages informing the public about current incidents, and spreading important community safety updates, warnings, and news .
Emergency Alert is the national telephone warning system used by emergency management agencies. During emergencies such as fire, flood or extreme weather events, your landline or mobile telephone may be used to send you an emergency warning message.
An emergency alert is just one way to warn a community and will not be issued in all circumstances. You should be adequately prepared in the event of an emergency, continue to use a range of information sources and stay aware of local conditions. Do not wait to receive an alert before taking action.
The Emergency Alert service is available across all telephone networks. You do not need to register for Emergency Alert.
Learn more about this system at emergencyalert.gov.au
Are you deaf, hard of hearing or speech impaired?
You can access South Australian emergency services information in many ways.
The Alert SA website and free mobile app provide you with access to the most comprehensive source of official real-time event and warning information in South Australia including: fire, flood, storm, earthquake, power outages, road closures, traffic and transport disruptions, and much more. Alerts can be viewed on your smartphone, tablet or desktop computer, and notifications can be personalised to suit your requirements.
Bookmark the Alert SA website www.alert.sa.gov.au or download the app today.