Alert SA App

 

Carousel Content 12 - AlertSA APP

The Country Fire Service is no longer recommending the use of the CFS FireApp.  As of May 9, 2016 Google, who support the Android/Google Play Store, will cease to support Apps that are using older versions of Apache Cordova.

The CFS recommended App for all-hazard event and warning information is now the official South Australian Government Alert SA App which provides a comprehensive view of hazards across the state. The App enables you to create multiple 'watch zones' to ensure you are notified of hazards that  may impact areas of interest to you such as your home, work or school. The Alert SA App brings you all the functionality of the CFS FireApp in terms of bushfire warnings as well as the additional value of knowing where trees are down, power is out, roads are closed and more.

The Alert SA App team is working closely with all South Australian Government emergency and essential services to provide a timely, accurate and dependable product with greater functionality and user practicality to help you make informed decisions about your safety.  

Website Help: https://alert.sa.gov.au/helpweb/01_faq.html

Mobile App Help: https://www.alert.sa.gov.au/helpmobile/01_faq

Some questions and answers...

What does Alert SA do?

Alert SA provides the official South Australian Government Mobile App for access to timely, relevant and personalised event and warning information sourced from a wide range of emergency service Agencies, Government and Community Partners.

The Mobile App will collect and display data from (but not limited to) the following sources:

  • South Australian Country Fire Service (CFS)
  • South Australian Metropolitan Fire Service (MFS)
  • South Australian State Emergency Service (SES)
  • SA Police
  • SA Health
  • Department for Education and Child Development (DECD)
  • Primary Industries and Regions SA (PIRSA)
  • Department of Transport Planning and Infrastructure (DPTI)
  • Department of Environment Water and Natural Resources (DEWNR)
  • Bureau of Meteorology (The Bureau)
  • Environment Protection Authority
  • SA Power Networks
  • SA Water
  • Department for Community and Social Inclusion – State Recovery

The Mobile App uses the information obtained from these sources to provide warnings and information to keep you up to date and help you make informed decisions about your safety.

Why should I use Alert SA?

Alert SA provides information and warnings on a range of hazards, not just bushfire. It's important to keep up to date with hazards in your area so you can make informed decisions about what actions you take. You can set watch zones around your home or workplace for example or turn on the proximity setting so when you're travelling through the state you receive warnings too.

Alert SA aims to provide users with the most comprehensive view of event and warning information in South Australia. Further data sources may be added as they become available over time.

I don't want to know about every emergency, just CFS...

Currently the App includes all hazard warnings and work is underway to be able to nominate which hazards you wish to received information about. This function should be available by the beginning of the 2016/17 Fire Danger Season.

How can I find Fire Danger Ratings?

Fire Danger Ratings can be found easily on the Alert SA App and website, simply put in your watch zone and if there's a Total Fire Ban the App will let you know.

Why am I getting so many notifications?

Depending on your watch or proximity zones you may get many notifications, we suggest using your Settings menu to get those notifications in a way that suits you – just like you would for any other App.

I can't download it on my phone?

If you can't download the App on your phone it may mean your smart phone does not meet the following requirements. The Alert SA mobile application is available for Android and Apple devices.

  • For Android devices, the Alert SA app requires an operating system of version 4.0 and above.
  • For Apple devices, the Alert SA app requires an operating system of version 8.2 and above.

The Alert SA website will also work on any mobile device, and you can save it to your home screen.

Why isn't the CFS Fire App working?

Just as we see change rapidly within new product development we also see the servicing of those products changing. As of the 9 May 2016 Google who support the Android/Google Play Store, will cease to support Apps that are built using older versions of Apache Cordova, including the CFS Fire App. All Apps that use this older version are being removed from the Google Play store.

Can I trust Alert SA as a trusted source of information?

Alert SA is a trusted source of information. It takes hazard information directly from the relevant South Australian emergency and essential services agency.

Using the Alert SA App there is an option to find out more about any hazard with links to the hazard leader's website, so for bushfire you can find out more by going to the CFS website via the links provided.

The Alert SA developer has worked to ensure the intrafstructure designs are suitable to handle the high loads and traffic patterns experienced on, and unique to, emergency information apps.

How is the App different to the CFS Fire App?

Currently the Alert SA App delivers a far greater list of features than the CFS FireApp, although it still does not deliver some that are specific to bushfire preparedness messaging this is not outside future capacity or at the very least a link to the relevant information.

Emergency Warning Messages

Emergency Warning Messages

Watch and Act Messages

Watch and Act Messages

Advice Messages

Advice Messages